Faye Travel Insurance | Buy Best Travel Insurance Online

Travel with confidence using Faye Travel Insurance. Get whole-trip protection, fast digital claims, real-time travel alerts, and 24/7 human support in one simple app. From medical emergencies to delays and lost bags, Faye keeps you protected before, during, and after every journey worldwide for modern travellers who value speed, clarity

Instant Claims

Trip Protection

Medical Cover

24/7 Support

What’s Your Trip Type?

Domestic
Domestic

Starting at $4.64/day for 14 days

International
International

Starting at $5.16/day for 14 days

Cruise
Cruise

Starting at $4.64/day for 14 days

About Faye Travel Insurance

Faye Travel Insurance is a modern, app-first travel insurance provider offering whole-trip protection from booking to return. It covers medical emergencies, trip delays, cancellations, baggage issues, and more, all managed through an easy-to-use mobile app.

Travellers benefit from real-time alerts, digital claims, fast reimbursements, and 24/7 human support. Faye is designed for people who want simple, transparent travel insurance with proactive assistance and reliable coverage worldwide.

About Faye Travel Insurance

Good Words Travel Far

Faye made travel insurance simple with fast claims, helpful support, and clear coverage that worked when my flight was delayed.

daniel-r.-chicago-il
Daniel. R
Chicago-il
Easy app, quick reimbursements, and friendly humans helped me stay calm during cancellations and baggage delays abroad on long trips.
sarah-m.-los-angeles-ca
Sarah. M
Los Angeles
Best travel insurance experience so far, proactive alerts and instant payouts saved time, stress, and money during international family travel.
jason-p.-new-york-ny
Jason. P
New York
I loved managing everything in one app, from documents to claims, without endless emails or calls while traveling overseas frequently.
amanda-l.-miami-fl
Amanda. L
Miami 
Medical coverage and 24/7 support gave real peace of mind when emergencies happened unexpectedly during long international trips abroad alone.
robert-h.-seattle-wa
Robert. H
Seattle
Claims were paid fast, coverage felt fair, and the experience matched exactly what was promised before booking and traveling internationally.
emily-t.-dallas-tx
Emily. T
Dallas

What makes Faye Travel Insurance different today?

Faye Travel Insurance is different today because it was designed around how people actually travel, not around outdated insurance systems. Instead of slow processes and complicated policies, Faye delivers a service-led experience that feels supportive, clear, and easy to manage from start to finish.

Built as a Travel Companion, Not Just Insurance

Most travel insurance providers act only when something goes wrong. Faye takes a different approach by staying active throughout the entire trip. From the moment you book, Faye becomes part of your journey. It monitors travel disruptions, provides guidance during emergencies, and supports travellers before issues turn into bigger problems. This shift from reactive insurance to active travel support is one of its strongest differences.

App-First Experience That Saves Time

Faye’s app-first model removes many frustrations travellers associate with insurance. Everything is handled inside one mobile app, including policy details, travel documents, claims, reimbursements, and customer support. There is no need for paperwork, long phone calls, or confusing email threads. This matters most when travellers are stressed, tired, or dealing with unexpected disruptions in unfamiliar places.

Proactive Alerts and Real-Time Awareness

A key difference is how Faye handles travel disruptions. Instead of waiting for travellers to report delays or cancellations, the system tracks flights and sends real-time alerts. When a delay happens, travellers are informed immediately and guided on what to do next. In some cases, benefits related to delays can be triggered automatically. This proactive support helps travellers feel looked after rather than left to figure things out alone.

Faster, Simpler Claims Without Stress

Claims are where many insurance companies lose trust. Faye focuses heavily on making this process simple and fast. Claims can be submitted digitally in minutes, with clear steps and minimal documentation. Reimbursements are often processed quickly through the app, reducing the waiting period that frustrates many travellers. This transparency builds confidence and makes the coverage feel genuinely useful.

Human Support Available Anytime

While Faye uses smart technology, it does not remove the human element. Travellers have access to real people who can help during emergencies, medical situations, or complex travel issues. This balance between automation and human support is important. Technology handles speed and convenience, while people handle empathy and decision-making when it matters most.

Designed for Modern Travel Needs

Faye reflects how travel has changed. It supports international travel, remote work trips, long stays, families, and activity-based holidays. Optional add-ons allow travellers to customise coverage for adventure sports, cancellations, rental cars, and more. This flexibility makes Faye suitable for travellers whose plans do not fit into traditional insurance templates.

Transparency That Builds Trust

Another difference is how clearly Faye communicates coverage. Policies are written in straightforward language, and the app helps travellers understand what is included without digging through fine print. This clarity reduces surprises and builds long-term trust, which is often missing in the insurance industry.

App, app & away

Is Faye Travel Insurance Worth Buying Now?

Is Faye Travel Insurance Worth Buying Now

Faye Travel Insurance is worth buying now for many travellers, but the answer depends on what you value most when choosing travel insurance. If you care about speed, digital convenience, and proactive support during your trip, Faye offers a strong case. If your priority is the lowest possible price or fully offline service, it may not be the right fit.

1. Strong Real-World Feedback From Travellers

One of the biggest reasons Faye is worth considering now is its real-world performance. Recent customer reviews consistently highlight ease of use, proactive flight alerts, and fast support through the mobile app. Many travellers mention receiving updates about gate changes, delays, and check-in reminders even before airlines notified them. This type of real-time support adds value beyond standard insurance coverage and helps reduce travel stress.

Independent review platforms also show high satisfaction scores, with many users praising how simple it is to purchase, manage, and adjust policies directly in the app. For travellers who want minimal friction, this matters.

2. Competitive Coverage Where It Counts

Faye stands out for its strong medical and evacuation coverage, which is especially important for international travel. Industry reviews note that Faye offers solid limits for emergency medical care, evacuation, trip delay, and baggage protection. These benefits are designed around common travel disruptions rather than rare edge cases, making the coverage feel practical rather than theoretical.

For travellers planning expensive trips, long stays, or international journeys where local healthcare costs are unpredictable, this level of coverage can justify the cost.

3. Technology That Actually Helps During Travel

Unlike traditional insurers that mainly exist on paper, Faye’s app plays an active role during trips. Travellers can store documents, access telemedicine, submit claims, and communicate with support in one place. Claims can be filed digitally with photo uploads, and many users report quicker-than-expected payouts for delays and medical expenses. This digital-first experience is one of the main reasons reviewers describe Faye as feeling more like a travel assistant than a basic insurance policy.

4. Price Versus Value Consideration

Faye is not always the cheapest option. Some travellers note that pricing can be higher than bare-bones insurance plans. However, reviews also show that many users feel the extra cost is justified by convenience, responsiveness, and peace of mind. For people who want clear communication and less stress during disruptions, value often outweighs price alone.

That said, travellers should still read policy details carefully. Like all insurance providers, coverage depends on terms, timing, and documentation. Understanding what is included and excluded before buying is essential.

5. Balanced View on Claims Experiences

Most recent reviews reflect positive claims experiences, especially for straightforward situations like flight delays or medical visits. However, some online discussions show that complex claims may require follow-ups and careful documentation, which is common across the insurance industry. The key difference with Faye is that support remains accessible through chat and app-based communication, rather than long call queues.

Our Coverage & Care Unpacked

Your health

Faye Travel Insurance treats COVID-19 like any other covered illness. If you fall ill, your plan may cover non-refundable trip cancellations, emergency medical expenses, and quarantine accommodation.

International plans include up to $250,000 in medical cover, $500,000 evacuation protection, plus virtual doctor access anytime abroad.

Your health

Your Trip

Faye Travel Insurance covers up to 100% of non-refundable trip cancellations and 150% for interruptions, including illness, COVID-19, or provider bankruptcy.

Delays pay up to $300 daily, missed connections up to $200, trip inconveniences up to $600, plus $100,000 for non-medical emergency evacuation.

Your trip

Your Stuff & 24/7 Support

Faye Travel Insurance protects lost, stolen, or damaged belongings up to $2,000 per trip, with $150 per item limits, including professional equipment.

Every plan includes 24/7 human assistance, real-time flight alerts, and complimentary airport lounge access, helping travellers stay comfortable, informed, and supported throughout their journey.

Your stuff & 247 support

How Does Faye Handle Travel Emergencies Abroad?

Faye Travel Insurance handles travel emergencies abroad by combining real-time support, medical access, and digital tools into one coordinated system. Instead of leaving travellers to figure things out alone in stressful situations, Faye focuses on fast response, human guidance, and practical solutions when problems occur far from home.

24/7 Human Support Anywhere in the World

When an emergency happens abroad, time and clarity matter. Faye provides 24/7 assistance through its mobile app, phone, and email, including weekends and holidays. Travellers can reach real people at any hour, whether they are dealing with a medical issue, a flight disruption, or a safety concern. This constant availability is critical when emergencies occur across different time zones and local services are unfamiliar.

Emergency Medical Care Without Guesswork

Medical emergencies are one of the biggest worries for travellers abroad. Faye’s international plans include coverage for emergency medical expenses and evacuation, helping travellers avoid massive out-of-pocket costs. When someone becomes sick or injured, Faye assists with locating nearby hospitals, clinics, or pharmacies and helps coordinate care. Coverage also treats COVID-19 like any other illness, ensuring consistency and clarity during treatment or quarantine situations.

Virtual Doctor Access While Travelling

A major advantage of Faye during medical emergencies abroad is access to telemedicine. Travellers can connect to a large global network of doctors through virtual consultations, often in their preferred language. This is especially helpful for non-life-threatening issues where quick medical advice can prevent a situation from escalating. If in-person care is needed, Faye helps guide travellers to appropriate facilities.

Emergency Evacuation and Safety Assistance

In serious situations such as natural disasters, political unrest, or unsafe conditions, Faye can assist with emergency evacuation. Non-medical emergency evacuation coverage helps transport travellers from a place of danger to a safer location when covered events occur. This type of support is crucial in regions where local infrastructure or safety conditions change rapidly.

Real-Time Alerts That Prevent Bigger Problems

Faye actively monitors flights and travel conditions. Real-time alerts notify travellers of delays, cancellations, and gate changes, allowing them to respond early rather than react too late. During emergencies, these alerts can reduce confusion and help travellers make informed decisions quickly. This proactive system often prevents minor disruptions from turning into larger travel crises.

Digital Claims and Immediate Financial Support

Emergencies often come with unexpected expenses. Faye simplifies this by allowing travellers to submit claims directly through the app with minimal documentation. Approved reimbursements can be delivered digitally, sometimes during the trip rather than after returning home. This reduces financial pressure at a time when travellers need flexibility and quick access to funds.

Document Safety and Emergency Information Access

Losing important documents abroad can feel overwhelming. Faye allows travellers to store digital copies of passports, IDs, and travel documents securely within the app. These files remain accessible even offline, helping travellers recover faster if documents are lost or stolen. Access to local emergency numbers and destination-specific information further strengthens safety support.

Going Above & Beyond Every Step of the Journey

We launched Faye with the understanding that travel is vital to your well-being, and that you crave travel coverage that puts you first. That’s why we’ve formed a team of insurance and travel experts that have built the first ever person-first travel insurance and assistance offering on the market.

Our Mission

Our mission is to go above and beyond with a product that supports your entire voyage with quality service and value - from booking to takeoff to checkout. Whether it’s incredible coverage, proactive financial reimbursements, or 24/7 support anywhere in the world, we move as fast as your itinerary does.

Our mission

Backed by the Best in the Business

Travel insurance in our plans is underwritten by United States Fire Insurance Company, which is A+ rated by A.M. Best of 2025.

Backed by the best in the business

Global Mindset

Faye goes where you go. Our offices are around the globe and we provide access to a network of 20K telemedicine doctors available in 21 languages and counting.

Global mindset

Going Beyond Travel Insurance

Faye is more than top-notch coverage & care we’re your all-in-one travel companion. Our award-winning app offers real-time flight alerts, easy claims, and speedy reimbursements. Need help rebooking or finding a pharmacy? Our 24/7 team has you covered. Plus, Faye Wallet gives you quick access to funds for travel hiccups. Wherever you go, Faye goes too.

Going beyond travel insurance

Does Faye Cover Delays Cancellations Baggage Issues?

Faye Travel Insurance does cover delays, cancellations, and baggage issues, and this is one of the strongest areas of its travel protection. The coverage is designed around common, real-world travel problems rather than rare edge cases, making it especially relevant for today’s travellers. Here’s a clear breakdown of how Faye handles each situation and what you can realistically expect.

Trip Cancellations Explained Simply

Faye provides trip cancellation coverage for covered reasons, with protection of up to 100 percent of non-refundable trip costs. This includes flights, hotels, tours, tickets, and pre-booked activities. Covered reasons typically include illness, injury, contracting COVID-19, or a travel provider going bankrupt. If a traveller becomes medically unfit to travel or faces an unexpected covered event, Faye can reimburse eligible costs entered when purchasing the policy.

For travellers who want extra flexibility, Faye also offers a Cancel For Any Reason add-on. This optional upgrade allows cancellation for reasons outside standard policy terms, with partial reimbursement, as long as it is purchased within the required time window.

How Trip Delays Are Covered

Trip delays are another area where Faye performs strongly. If a delay lasts more than six hours for covered reasons, travellers may receive reimbursement of up to $300 per day, with a maximum of $2,100 per trip. This coverage can be used for meals, accommodation, transport, and even prepaid activities that are missed due to the delay.

What makes Faye different is how delays are handled. The app tracks flights in real time and sends alerts as soon as disruptions occur. This early notification gives travellers time to adjust plans, contact support, or prepare documentation while events are unfolding, rather than after the fact.

Missed Connections and Travel Inconveniences

If a covered delay of more than three hours causes a missed connection, Faye can reimburse up to $200 for additional transport expenses. On top of this, trip inconvenience coverage provides $200 per incident, capped at $600 per trip, for smaller but frustrating issues such as diversions, long baggage delays, or rental property lockouts.

These benefits help cover costs that are often overlooked by traditional travel insurance policies.

Baggage Loss, Damage, and Delays

Faye offers coverage for lost, stolen, or damaged belongings up to $2,000 per trip, with a per-item cap of $150. This includes clothing, personal items, and professional equipment such as laptops or work tools.

If baggage is delayed, travellers may be reimbursed for essential purchases. Coverage typically starts after six hours, with additional reimbursement if delays extend beyond twelve hours. Claims are filed digitally through the app, with receipts uploaded directly for faster processing.

Digital Claims and Faster Support

All claims related to cancellations, delays, or baggage issues can be submitted through the Faye app. Travellers can track claim status, upload documents, and receive approved reimbursements digitally, sometimes while still on the trip. This reduces financial stress and avoids long waiting periods after returning home.

Pet Care Travel Coverage

Why add pet care coverage to your Faye travel protection plan

Why add pet care coverage to your Faye travel protection plan

Who should purchase pet care coverage

Who should purchase pet care coverage

How does pet care coverage work Some need-to-know details

How does pet care coverage work Some need-to-know details

What’s covered by Faye’s pet care add-on

What’s covered by Faye’s pet care add-on

Can Faye Travel Insurance Claims Be Fast?

Faye Travel Insurance claims can be fast, especially when compared with traditional travel insurance providers. Speed is one of the main reasons travellers choose Faye, and real-world feedback shows that the company has built its claims process around efficiency, clarity, and early action rather than long back-and-forth communication.

Digital-First Claims From Start to Finish

One of the biggest reasons Faye claims move quickly is the fully digital process. Claims are submitted directly through the mobile app, where travellers can upload receipts, medical notes, and documents in one place. There are no paper forms, no printing, and no posting documents after returning home. This removes delays that often slow down claims with traditional insurers. According to Faye, most claims are reviewed within 48 hours once the required documents are submitted.

Proactive Payments for Common Issues

Faye stands out by handling certain claims proactively. For flight delays, missed connections, and baggage delays, payouts can be triggered automatically once a covered event is detected. In some cases, travellers receive funds without filing a traditional claim at all. Industry reviews describe situations where Faye deposited money directly into a digital wallet while the trip was still ongoing, allowing travellers to cover meals, hotels, or essentials immediately.

Faye Wallet Speeds Up Reimbursements

Another factor that makes Faye claims feel fast is the Faye Wallet. Instead of waiting weeks for a cheque or bank transfer, approved reimbursements are often deposited digitally. Travellers can use these funds instantly through their phone’s digital wallet or transfer them to a personal account. Consumer reviews regularly mention that receiving money during the trip reduced stress and prevented out-of-pocket strain.

Strong Customer Feedback on Claims Speed

Customer review platforms show consistent praise for Faye’s claims handling. On Trustpilot, Faye maintains a high average rating, with many users specifically highlighting quick responses and smooth claim experiences. While not every traveller needs to file a claim, those who do often report fast communication and clear guidance from the claims team. This positive trend appears repeatedly in verified customer reviews.

Human Support Reduces Delays

Fast claims are not only about technology. Faye also focuses on human support. Claims teams are accessible through chat and phone, and average wait times to reach a person are reported to be under one minute. This reduces delays caused by unanswered emails or automated systems that struggle with complex situations. When clarification is needed, travellers can resolve issues quickly instead of waiting days for replies.

Balanced Reality Check

While most claims are handled quickly, it is important to stay realistic. Complex claims involving medical records, cancellations, or multiple providers may still require additional documentation and follow-ups. Some negative reviews show that delays can occur when documents are missing or when claims fall outside covered reasons. This is common across the insurance industry and not unique to Faye. Reading policy terms carefully remains essential.

Test Drive Faye’s Rental Car Coverage

Ready to hit the road? With our , you can navigate worry-free. No one wants to deal with bumps, scratches or accidents while on vacation, but if they happen, our coverage and 24/7 assistance are here to help.

What is rental car coverage

Rental car coverage is like a safety net for your temporary ride. Faye offers rental car insurance through our car rental bundle, which you can add to your Faye Travel Protection Plan. In short, it can protect your temporary vehicle for the duration of your trip, covering rental-related accident expenses including physical damage to the vehicle, as well as theft and relevant administrative fees charged by the rental car agency.

So if your rental gets dinged, scratched, vandalized or even stolen, Faye can step in to help cover the costs for unintentional damages or accidents while you’re behind the wheel.

What is rental car coverage

Does my personal car insurance cover rental cars

Your personal auto insurance policy may cover most rental cars with the same coverage limits and deductibles as long as you’re renting a car within the U.S. and Canada.

If you’re traveling outside of North America, your personal auto policy typically doesn’t cut it, meaning rental car coverage is crucial when abroad.

Does my personal car insurance cover rental cars

What does Faye’s rental car add-on include

Faye Travel Insurance rental car add-on covers accidental damage or theft up to $50,000, including collisions, vandalism, and natural disasters. Flexible daily pricing starts at $6.95 for California residents and $7.58 elsewhere.

Choose coverage days per vehicle, plus 24/7 assistance, in-app claims, and fast reimbursements through your phone wallet instantly.

What does Faye’s rental car add-on include

Who Should Choose Faye Travel Insurance Plans?

Faye Travel Insurance is best suited for travellers who want more than basic protection and prefer a modern, service-led experience. It is not designed for everyone, but for certain types of travellers, Faye offers clear advantages that make it a strong and practical choice.

International Travellers Who Value Medical Coverage

Faye is especially suitable for people travelling internationally, where healthcare costs and access can be unpredictable. Its plans include strong emergency medical and evacuation coverage, which is a major concern for overseas travel. Industry reviews consistently highlight Faye’s medical limits as one of its strongest features, making it appealing for travellers who prioritise health protection while abroad.

This makes Faye a good fit for long-distance holidays, multi-country trips, and destinations where local healthcare systems may be unfamiliar.

Digital-First and App-Savvy Travellers

Travellers who prefer managing everything on their phone will find Faye particularly appealing. Policies, claims, alerts, reimbursements, and support are all handled through a single mobile app. This digital-first approach removes paperwork and reduces waiting times. Reviews often describe Faye as feeling closer to a travel assistant than a traditional insurance provider, which suits people who expect fast, app-based solutions.

If you dislike calling helplines or dealing with emails while travelling, Faye’s setup is a strong advantage.

Families and Group Travellers

Families travelling together often face higher financial risk if a trip is disrupted. Faye’s whole-trip coverage, trip cancellation benefits, and baggage protection make it a sensible option for group travel. Reviews show that families value the ability to manage claims easily and access support quickly, especially when travelling with children. The option to customise coverage also helps families avoid paying for unnecessary extras.

Travellers With Pre-Existing Medical Conditions

Faye can be a good option for travellers with pre-existing medical conditions, provided the policy is purchased within the required time window after booking. Coverage for pre-existing conditions is a key reason many travellers choose Faye over traditional providers that impose stricter exclusions. This flexibility offers reassurance to travellers who may otherwise struggle to find suitable coverage.

Remote Workers and Long-Stay Travellers

Remote workers, digital nomads, and long-stay travellers benefit from Faye’s ongoing in-trip support. Real-time alerts, telemedicine access, and easy claims help manage disruptions that are more likely on extended trips. For people spending weeks or months abroad, having consistent support throughout the journey is often more valuable than simply having a policy document.

Travellers Who Expect Flexibility and Add-Ons

Faye is also well suited for travellers with specific needs. Optional add-ons allow coverage for rental cars, adventure activities, pets, vacation rentals, and Cancel For Any Reason protection. This makes Faye attractive for people whose trips include activities or arrangements that standard insurance often excludes.

Who May Not Need Faye

Faye may not be ideal for travellers looking for the absolute cheapest insurance or those who prefer face-to-face agents and offline processes. It also does not offer annual multi-trip plans, which frequent business travellers may prefer.

Frequently Asked Questions

Faye Travel Insurance is an app-based travel insurance provider offering whole-trip coverage. You buy a policy online, manage everything through one app, receive real-time alerts, access 24/7 support, and file claims digitally. It focuses on speed, clarity, and proactive assistance during travel disruptions.

Claims with Faye are often processed faster than traditional insurers because everything is digital. Many claims are reviewed within days once documents are submitted. For common issues like flight delays, payouts can be triggered automatically, with funds sent to your phone wallet for immediate use.

Faye is well suited for international travel due to strong emergency medical and evacuation coverage. It also offers telemedicine access, 24/7 assistance, and global support. These features are especially useful in countries where healthcare systems, language, or emergency procedures may be unfamiliar.

Yes, COVID-19 is treated like any other covered illness. If you become sick, the plan may cover emergency medical expenses, quarantine accommodation, and non-refundable trip cancellations, depending on policy terms. This approach gives travellers consistent coverage without special exclusions for COVID-related medical situations.

Yes, Faye covers trip cancellations for covered reasons and reimburses non-refundable costs. It also covers delays over six hours with daily compensation, missed connections, and trip interruptions. Real-time flight tracking helps notify travellers early, reducing stress and helping them respond quickly to disruptions.

Faye may not suit travellers seeking the cheapest possible policy or those who prefer offline agents and paper-based claims. It also does not offer annual multi-trip plans. Travellers who value in-person service or minimal digital interaction may prefer more traditional insurance providers.

Protect my trip